At SoraScreen, our primary goal is your complete satisfaction. We built our premium IPTV infrastructure to provide the best viewing experience possible. However, we understand that every network and setup is different, and sometimes things just don’t work out.
Because we stand entirely behind the quality of our service, we offer a completely transparent, customer-first 30-Day Money-Back Guarantee. If you are not happy, we do not want to keep your money. It’s that simple.
You have 30 full days from the date of your purchase to test and evaluate SoraScreen. If for any reason you are not 100% satisfied with the service, you are entitled to a complete, no-hassle refund.
You are eligible for a full refund if:
We may ask you why you are leaving purely to help us improve our service, but your refund will never be conditional upon your answer.
We believe in putting you in complete control of your money. SoraScreen operates strictly on a one-time payment model. When you purchase a package (whether it is for 3 months, 6 months, or 1 year), you are making a single, one-off transaction. You will never be enrolled in an automatic subscription, and we will never automatically charge your card again. When your purchased time is up, your access will simply expire.
If you wish to continue enjoying SoraScreen, you can manually purchase a new plan on our website. To make things effortless, your initial setup will not change. We will seamlessly extend your existing account so you can keep using your current login details without having to reconfigure your devices. (However, if you ever prefer to start fresh with new login credentials, just let us know after your purchase and we will happily provide them!)
We don't make you jump through hoops, navigate confusing menus, or wait on hold to get your money back.
To request a refund within your first 30 days, simply follow these steps:
Our support team will process your request and initiate your refund within 24 hours.
Once our team initiates your refund, the funds will be sent back to your original payment method.
If you haven’t received your refund after 7 business days, please follow these steps:
If you have any questions about this policy, or if you need help with your account, our team is always here for you.
We stand behind our streams. Upgrade your setup today, and if you're not 100% satisfied, get a full refund—no questions asked.
Optimized by Seraphinite Accelerator